Privacy and Security Statement
Your privacy is of utmost importance to us at RingVoz. We are committed to respecting and safeguarding your personal information and the content of your communications. This Privacy Statement outlines how we collect, use, and protect the information we gather while providing our services to you. By accessing our website, registering with RingVoz, or using our services, you acknowledge that you have read, understood, and agreed to the terms and practices described in this Privacy Statement.
To facilitate your understanding of this Privacy Statement, we provide the following definitions:
- Customer or You: Refers to individuals who register with RingVoz, use our services, or voluntarily provide personal information on our website.
- RingVoz or Us/We/Our: Refers to RingVoz as the entity responsible for this Privacy Statement. This Privacy Statement applies to customers who register with RingVoz, use our services, or voluntarily provide personal information on our website. For additional information about RingVoz, please visit www.RingVoz.com.
- Personal Information: Includes information about an identifiable individual recorded in any form. It encompasses details such as name, address, email address, ID numbers, phone numbers, calling history, credit card information, credit history, payment and banking information, and marketing preferences. Personal Information does not include aggregated data that does not identify an individual, publicly available information, or information typically found in directories or directory assistance.
Why We Collect Personal Information
We collect and use Personal Information from customers for the following purposes:
- Providing services, products, and support to our customers
- Maintaining commercial relations and communicating with our customers (including billing, collection, advertising, promotion, account and credit verification, and improving our services)
- Identifying customer needs and preferences
- Complying with applicable legal and regulatory requirements
- Administering and managing our business operations and customer accounts
- Resolving disputes and troubleshooting problems
- Enforcing our Terms and Conditions and preventing improper or illegal use of our website and services
- Providing offers for products or services from third parties that we believe customers will find valuable and interesting
- Any other purpose deemed appropriate provided it is consistent with this Privacy Statement
We do not collect, use, or disclose Personal Information for purposes other than those specified in this Statement, except with your consent or as required or permitted by applicable law.
What Personal Information We Collect
To facilitate the provision of our services, we may collect certain Personal Information that we deem necessary or appropriate. This information includes your name, address, email address, phone number(s), credit card information, and marketing preferences.
Customers purchasing services from RingVoz are required to provide credit card or payment information for billing purposes. We treat all financial information as confidential, and we may engage third-party payment processors to handle credit card orders and billing. These third parties are authorized to use the provided Personal Information solely for conducting RingVoz business and are prohibited from disclosing it to any other party, except as required or permitted by applicable law or court order.
We may also collect feedback information through feedback forms on our website. This information helps us measure and improve the quality of our services and website. RingVoz reserves the right to use this feedback information, in an anonymous form, for marketing purposes, such as displaying selected comments on the website or in other communications. Providing feedback is optional, and you are not obligated to do so.
Additionally, we may collect and use your IP address to enhance our services and administer our website. Your IP address may be used for identification purposes and to gather demographic information. We may also use IP addresses to investigate potential violations of our Terms and Conditions, spamming, improper website use, or other improper or illegal activities.
To enhance user experience, our website uses “cookies”.
Mobile Application: Enabling Quick Access to Saved Contacts
RingVoz mobile application accesses the user’s mobile device contacts to facilitate convenient calling, messaging, and mobile top-up features between users. By accessing the contact list, the app can automatically populate saved contact names and phone numbers into the in-app dialer, messaging service, and top-up recipient fields. This allows users to quickly place calls to friends and family, send messages, or purchase and send mobile top-ups for contacts without manually entering phone numbers. Contact list information including names, phone numbers, and photos is collected when the user authorizes access to their mobile contacts.
Children’s Privacy Protection
RingVoz is committed to protecting the privacy of children. Our services and website are not directed at individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If you believe that we may have inadvertently collected personal information from a child without appropriate consent, please contact us using the information provided in the “Contact Us” section below, and we will promptly take steps to delete such information from our records.
RingVoz reserves the right to update or modify this Privacy Statement at any time, without prior notice, to reflect changes in our practices, legal requirements, or industry standards. We encourage you to review this Privacy Statement periodically to stay informed about how we are protecting your information. Any amendments to this Privacy Statement will be effective immediately upon posting on our website. Your continued use of our services and website after any changes constitutes your acceptance of the revised Privacy Statement.
If you have any questions, concerns, or requests regarding this Privacy Statement or the privacy practices of RingVoz, please contact us by:
- Email: [email protected]
- Mail: 1671 NW 144th Terrace, Unit 110, Pembroke Pines, FL 33323, USA
We will make every effort to respond to your inquiries promptly and address any concerns you may have.
Please note that communications via email and the Internet may not be secure. Therefore, we recommend that you do not send sensitive personal information or confidential matters via email.
This Privacy Statement is effective as of January 15th, 2008.