Frequently Asked Questions

• How long does it take for that my family receives the International Recharge?
• I am a customer of RingVoz, as I can access my account from the Internet?
• Can I make international recharges?
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About RingVoz

• What advantages do I have when referring a friend to use RINGVOZ services?
• Does RingVoz reward me for my recharges?
• What are the payment methods for acquiring Ringvoz services?
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• RingVoz has coverage in other countries?
• When I buy RingVoz services, I Activated permanent Contract with you?

Find out more Services

• Can I Recharge Internet Nauta to Cuba?
• How do I activate Direct Dial?
• Can I receive Text Messages from Cuba?
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• How direct dialing (DD) work?
• In Colombia, Do you have Virtual Numbers Coverage?

Recharges Cell Phones & International Calls

• How to consult the CUBACEL promotional bonus?
• I always want to have funds for my calls. Can I activate the Automatic Recharge Option?
• What are the ways in which I can perform my recharges?
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• What about the balance that I can not consume on a call?
• Do I have to know the operator to perform an international recharge?

App Mobile

• In the App Can I view my transaction history?
• Can I register my credit card through the Mobile Application?
• What special features does the softphone?
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• Can I make calls from the outside with the softphone?
• What is the RingVoz SoftPhone?